GET OUT IN HAARLEM

Frequently asked questions about the Cycling

• Is it possible to store my own bicycle or e-bike at the hotel?

  Yes, as a hotel guest, you can safely store your own bicycle or e-bike in the hotel’s secure, covered bicycle storage area.

• Is the bicycle storage area at the hotel covered?

  Yes, the bicycle storage area is covered and well-lit, allowing you to leave your bicycle or e-bike dry and safely stored.

• Is the bicycle storage area secured?

  Yes, the bicycle storage area is locked and secured, allowing you to store your bicycle or e-bike with peace of mind during your stay. You can access the bicycle storage area using your room key.

• Do I have to pay extra to use the secured bicycle storage area?

  No, you can use the bicycle storage area free of charge.

• Can I charge my e-bike battery at the hotel?

  Yes, you can charge your e-bike battery in our bicycle storage area. Charging points are available.

• Does the hotel offer bicycle or e-bike rental?

  Yes, the hotel offers both bicycle and e-bike rental.

• Does the hotel offer assistance in case of a flat tire or bicycle breakdown?

  Yes, if something happens during your route and you are unable to continue your journey, you can contact the reception desk. We will arrange alternative transportation to your location or ensure that you are brought back to the hotel.

• Are child seats available for bicycles?

  No, unfortunately child seats are not available at this time.

• What are the rental rates for bicycles and e-bikes?

  With a Valk Account

  • Bicycle: €15 per bicycle, per day
  • E-bike: €28 per e-bike, per day

  Without a Valk Account

  • Bicycle: €20 per bicycle, per day
  • E-bike: €33 per e-bike, per day
• Does the reception desk have cycling routes available?

  Yes! We have selected several beautiful cycling routes for you.

• Does the hotel offer lunch packages for on-the-go?

  Yes, lunch packages can be requested at the reception desk.

• Can I reserve a lunch package in advance?

  Yes, we kindly ask you to request your lunch package at the reception desk at least one day in advance.

• What is included in a standard lunch package?

  A standard lunch package includes several sandwiches, fresh fruit, candy bars, and a drink.

• Is it possible to adapt the lunch package to dietary requirements?

  Yes, the available options can be discussed with the reception desk.

• How much does a lunch package cost at the hotel?

  The lunch package costs €17,50.

• Is it possible to order multiple lunch packages for groups or families?

  Yes, this is possible.

• Are walking routes also available at the reception desk?

  Yes! We have selected several beautiful walking routes for you.